HP printer is known as the world
most demanding printer due to its innovative technology and features updated
with the latest technology. It has a vast number of users worldwide. HP printer
inbuilt qualities are of the finest ones, but there may be some situations in
which users could get trouble while using the HP printer. Many users have
recently complained about online
support for wireless printer problem that their printer frequently goes
offline. In this situation, users completely become unable to print.
This type of issue generally
happens due to problem in IP address. Router always specifies different IP
address for computer and printer. You can check the IP address of your HP
printer with the process shown below:
- · Go to the Control Panel of your Windows.
- · Now, click on the Option to find your printer.
- · Now, make right click on the icon of printer and, then click on properties.
- · Click on the tab Ports.
You might be getting wireless
printer offline issues on your system because of the use of the wrong port
number of the printer by your Windows. Now, connect other system to your
printer and check for printing. If it is working, then check for the port number
for this system which is in use by its Windows. Note down all the port numbers.
Now, create the new port, even if Windows is using correct port number by going
through the process shown in this article. You can also have an online support for HP
printer to get resolved this error.
Now, go to the system that is
showing offline error and, create new IP port with the use of its IP address.
Go through the steps as shown below:
- · Open the Control Panel of your Windows.
- · Now, click on the tab Option to have view of printer connected to it.
- · Now, right click on the icons of the printer and, then click on Properties.
- · Now, click on the tab Ports and, then click on Add ports.
- · Now click on the option Standard TCP or IP port and, then click on New port
·
Follow the
instruction shown on the screen and create new port using the IP address of
printer.
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